The 1860 with optional
VideojetConnect™ Remote Service delivers on-board remote service capability.
Bring the technician directly to the line.
*Subject to availability in your country
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Real-time notification of printer needs,
warning or fault conditions
Empowering you to act quicker, intelligent software
dispatches immediate email notifications that inform
you of any irregularities or faults that could affect
your Videojet printer’s performance.
Be the 1st to respond
Instant visibility to valuable printer activity
Enabling proactive responses, you can now see the status
of all the Videojet printers in your plant and drill down to
detailed information on an individual unit. Configuration
values can be quickly viewed without complicated
navigation, and performance graphs can track a unit’s
history and help identify the cause of downtime events.
Be the 1st to recover
With remote recovery, Videojet expertise is virtually a
With remote access capabilities, your in-house experts or
Videojet Technical Support can electronically access your
Videojet printer’s operating system, troubleshoot and
even make needed setting adjustments for you online.
This virtual access can help you recover quicker, and
often without the need for an on-site service call.